Installation and Commissioning

How often should my smoke ventilation system be serviced?
All in all, there are three types of services – weekly, monthly and annual. It is essential and mandatory that smoke control systems are serviced annu...
Do you need any information before arriving on-site?
Before our visit, please send us an email containing drawings, previous reports, full address and access codes or key safe location to gain entry. P...
Can I remove diodes?
If end of line diodes are not installed at the damper junction boxes and create a fault on the system, remove the diodes to connect into the junction ...
There are wiring issues
To avoid general miswiring caused by multiple installers wiring each level resulting in inconsistent wiring, drawings should be marked up by a supervi...
Can I block the smoke shaft?
Please ensure that smoke shafts are free from obstructions and with a maximum leakage rate of 3.8m3/hr/m2 @50Pa in line with the requirements of BS EN...
There are power supply issues
Please provide item specifications of previously installed equipment prior to our visit to avoid delays caused by an overload of the power supply. Ple...
Do I need to prepare anything before you visit?
Enable Daily Vents on the HMI. Put override rocker switches to auto position. Make sure that pressure switches and sensors are piped the right way by ...
The Damper is jamming / not opening
Installers should inspect builders’ work before installing dampers and make sure all edges are square and not so tight that the dampers may jam. If yo...